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Project Div / Legal

Fulfillment Policy

Project Div delivers website design and development services, not shipped physical goods. The following describes the general project process; the applicable written agreement defines your project's specific obligations.

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Initial draft — pending owner review. This content has not been represented as attorney-approved and does not guarantee legal compliance.

Inquiry, consultation and proposal

Start by contacting Project Div with your business needs, existing website and requested services. We review the requirements and discuss whether the project is a suitable fit. An inquiry or automated acknowledgment does not reserve a start date or approve a project.

Before work is approved, a written proposal should identify the scope, deliverables, pricing, assumptions, exclusions, client responsibilities and project-specific timing.

Approval and standard payments

Standard website projects use a 50% deposit before work begins and the remaining 50% before launch, unless the written proposal specifies otherwise. Project approval and payment arrangements must be confirmed through the applicable written agreement.

Published starting prices are $500 for a Starter Website and $1,500 for a Business Website. Custom Development is quoted individually. Optional Basic Care is $75/month and Growth Care is $150/month. Prices are in US dollars. Final pricing depends on the approved scope; third-party costs and additional services may be separate.

Client content and access

Projects may require approved text, images, branding, domain and hosting details, and access to an existing website or third-party accounts. The written proposal should explain what the client must provide and when.

Provide only materials you are authorized to use. Coordinate secure sharing of account access with Project Div; do not send passwords through the public inquiry form.

Design, development and review

Work follows the approved scope for design, development, configuration and any agreed content preparation. Review opportunities and revision allowances are project-specific. Additional work or changes outside the agreed scope may need a separate approval and quotation.

This policy does not promise unlimited revisions or a fixed completion date. Feedback, decisions and approvals are part of the project process.

Timelines and delays

Completion timing depends on project scope, technical requirements, client cooperation and the applicable written agreement. Missing materials, delayed approvals, access problems or third-party platform issues can affect progress.

When requirements change or information is delayed, review the schedule and any scope implications with Project Div. No automatic delay fee, refund or guaranteed deadline is created by this policy.

Final payment, launch and handoff

The standard remaining payment is due before website launch unless the written proposal specifies otherwise. Launch or handoff arrangements are confirmed for the particular project, including any required client approvals, account access and third-party setup.

Hosting, domain services, premium software and licenses are not automatically free or included. File delivery, intellectual-property ownership and license arrangements follow the written agreement rather than transferring automatically under this policy.

Optional maintenance and third-party expenses

Basic Care and Growth Care are optional WordPress maintenance services. Their included work, billing, renewal and termination arrangements should be confirmed in writing. Purchasing a website does not automatically enroll you in a care plan.

Domain registration, hosting, premium plugins, themes, email services and other third-party expenses may be separate. Responsibility for these costs and account ownership should be identified in the proposal.

Cancellations, refunds and ownership

Refer to the applicable written project agreement for cancellation, refund, deposit treatment, ownership, licensing and service-termination terms. This general process description does not establish nonrefundable deposits, automatic refunds, cancellation fees or automatic ownership transfers.

Owner review note: confirm these contractual details in the written proposal or agreement before accepting a project. This page does not supply missing contract terms.

Contact Project Div

For questions about this policy, contact Project Div in San Diego, California at hello@projectdiv.com or (619) 856-9803. Our website is https://projectdiv.com.

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